Press Releases

LiveRepair.com's DevTeam division redesigned the company Web site and fully integrated the support service with the online payment processing system and the TekOffice helpdesk suite.

All LG notebook computers sold in Ukraine will be bundled with 24x7 online and phone helpdesk and technical support service, called Expert.LG.

Having gained more than 6 years of in-house software development experience, LiveRepair.com now offers outsourced software development and Web design services commercially.

Ask Dr. Tech's 24x7 computer support Web site has received an official excellence award from The World's Best Sites. The site was determined to meet high standards of quality, safety and security, customer satisfaction, ease of use, and professional design.

The 24x7 online service is fully integrated with the company Web site and the WorldPay online payment processing system.

SOHOtech, a Hong Kong based IT services provider, partners with LiveRepair.com to deliver high-quality remote support services. The new 24x7 technical support services are integrated with its Web and phone infrastructure and complement the existing service portfolio.

On September 1, 2004, LiveRepair.com released a new version of its reporting system, which is now available to partners of LiveRepair.com.

Private-label phone support option is now available for Canadian and US partners.

LiveRepair.com releases TekDesk 3.53, the latest version of its web-based support system. It features remote diagnostics, screen-sharing tools, file management system and voice chat.

Using TekDesk 3.51, LiveRepair.com's partner companies can now create co-sourced, multilevel solutions where outsourced support personnel and in-house IT staff can seamlessly share unified help desk tools, thus providing guaranteed 24/7 technical support cost-effectively.

Enhancements Give IT Organizations a More Cost-Effective Branded Technical Support Solution