Overview

TekOffice™ is a superior software suite for remote computer support.

TekOffice™ has all the necessary tools that your support staff needs to effectively support your clients and/or employees. By using TekOffice™ in your business, you are guaranteed:

• Efficient business process for supporting computer workstations
• Significant savings on remote diagnostics and repair tools
• Easy management of workstations in distributed organizations

The first version of the online helpdesk suite became available for use by the general public on May 15, 2001. During the use in LiveRepair.com's helpdesk service and in-house testing, it has proven to be very effective for remote support. The outsourced platform of the TekOffice™ software suite has proven its reliability since it was first made available in July 2002. Continuously improved, TekOffice™ is used today by more than 70 partner companies in the U.S., Canada, the U.K., Australia, New Zealand, and South Africa TekOffice™ has been successfully tested in organizations of all sizes. TekOffice™ includes TekLink™ , an advanced module for remote computer diagnostics and repair. The TekOffice™ platform features a multi-tier, multi-location architecture with enhanced permission-based security and customizable options. The main benefits of the TekOffice™ software suite are:

TekOffice™ has been successfully tested in organizations with hundreds of workstations. TekOffice™ includes TekLink™ , an advanced module for remote computer diagnostics and repair. It features multiple-tier, customizable service levels, multiple expert terminals, and enhanced permission-based security architecture. The benefits of this software suite include but are not limited to:

• No upfront customization fees
• Multi-tier architecture
• Remote diagnostic and troubleshooting modules
• Advanced online tracking and reporting
• In-depth customization possibilities