Regardless of how big of a company you are, a wide spectrum LiveRepair.com's technology solutions guarantee that you will find a high-quality and economical option that best fits your support needs.
If you have an existing support team and just want to boost its productivity, we suggest using our TekOffice™ software suite which is available for use on an application service provider (ASP) basis.
The TekOffice™ software suite features a complex support architecture, totally customizable to suit specific IT support needs. The open interface and customizable platform of TekOffice™ allows for easy augmentation of the existing technical support infrastructure.
TekOffice™ incorporates such quite useful tools as remote diagnostics, screen-sharing technology, email and chat. These tools simplify and streamline the support process, allowing your support technicians to provide help quickly and reliably. The TekOffice™ software suite includes advanced tracking and reporting modules which generate complete statistical reports, allowing tracking customer inquiries and analyzing helpdesk load.
LiveRepair.com can back your technical staff by adding a 24x7 online support service. As an alternative option, by means of TekSource™ , our technical experts can took over your company's IT support needs entirely and safely, freeing up your valuable resources so you can focus on your core business.
